Project Description
How to Maximize Your Wallet Share with Customers
Today, many companies are looking to mine and grow their biggest asset – their customers – especially given the uncertain economic climate today that may postpone purchasing decisions for new customers. We work with many companies to help them creatively expand their “wallet share” with their current customers, and this webinar will show you how you can begin this vital revenue growth program immediately.
We will cover the following areas:
- How to redefine your total solution or company positioning with current customers
- How to ensure that you gain significant adoption with each new launched service or solution
- How to expand the usage and perceived value of your solutions while you create more champions and engage more decision-makers
- How to think differently about how to bundle and present your solutions and services
- How to Redefine customer success from a strategic perspective
We will walk through three examples of how these companies engaged their customers in innovative ways to scale and grow revenue.
- One company is the market leader to over 6000 universities and higher education universities.
- Another company is a global leader of social media management services for Fortune 1000 companies.
- The third company is the performance standard for engineering solutions in the oil and gas industry.
Hear their stories about how they maximized their “wallet share” for each customer account while creating more goodwill, engagement, and customer satisfaction.
Your Speaker:
Robert Jurkowski is a dynamic and strategic Revenue Growth Expert who has created and implemented innovative revenue growth best practices with hundreds of B2B companies. He co-founded his Revenue Acceleration Agency, On Demand Advisors (ondemandadvisors.com) 11 years ago, with a mission to help Executives master the science of profitable revenue growth. He has led successful private and public Silicon Valley technology companies as CEO, COO, and Chief Revenue Officer.